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Trust & Compliance

Terms of Service

Rules for using NTC Network memberships, credits, booking requests, provider marketplace access, and support tools.

Version 2026.05.30

Last updated: May 30, 2026

Status: Published

1

Service overview

NTC Network provides digital membership access, credits, booking request tools, provider marketplace visibility, secure deal tools, and concierge support. The website is the source of truth for account, payment, booking, membership, and credit activity.

2

Account responsibility

Customers are responsible for keeping account access secure, providing accurate contact information, and using the platform only for lawful, respectful, and policy-compliant activity.

3

Digital access and fulfillment

Membership access, credits, booking request tools, and provider marketplace features are delivered digitally. Fulfillment records may include checkout session details, membership activation, credit ledger entries, booking request records, and account activity timestamps.

4

Payment authorization

By purchasing, customers authorize Stripe to process the selected payment and confirm that they reviewed the terms, refund policy, and cancellation policy shown before checkout.

5

Support and disputes

Customers should contact support before opening a payment dispute. NTC keeps fulfillment logs, policy acceptance records, and support communications to resolve billing or access issues quickly.

Checkout disclosures

Membership access is digital and begins after successful checkout.
Credits are delivered to the account ledger and can be used only for eligible platform actions.
Booking requests are requests for routing and confirmation, not a guarantee of provider acceptance.
Payment, account, booking, and credit actions are controlled by the website as source of truth.
Customers can contact support for fulfillment, refund, cancellation, or billing questions.